At Cook Bros. Racing, we don't just make BMX components; we engineer the heart and soul of your ride. Whether you’re carving berms, catching air, or just cruising the streets, our components are designed to perform, endure, and impress. To keep you rolling with peace of mind, we proudly offer the Cook Bros. Racing Lifetime Warranty—because nothing should hold you back, except maybe gravity.
What’s Covered?
- Structural Integrity: We guarantee our components will be free from defects in materials and workmanship for the lifetime of the original purchaser. If it was born broken, we’ll make it right.
- Manufacturing Defects: If something slipped through our quality control team’s eagle-eyed inspection, you’re covered.
What’s Not Covered?
- Normal Wear and Tear: If you shred hard enough to wear something out, congrats! You’ve earned it. But unfortunately, this isn’t covered.
- Accidental Damage: We’re all for trying that gnarly trick, but if your bike doesn’t stick the landing, that’s on you.
- Unauthorized Modifications: Adding your own flair with duct tape and super glue? Cool, but warranty-voiding.
- Improper Maintenance: If your maintenance strategy is “ride now, clean later (or never),” we can’t help you.
Making a Warranty Claim
We make it as easy as pedaling downhill:
- Contact Us: Send the details of your claim (and proof of purchase) to the ABC team at info@abmxcorp.com.
- Inspection: We may ask you to send in the component for a closer look. Shipping costs are on you, but we’ll handle the rest.
- Resolution: If the claim checks out, we’ll repair or replace your component. If it’s a replacement, we’ll match it with a comparable part that keeps your ride dialed in.
Transfer of Warranty
The Cook Bros. Lifetime Warranty is as loyal as your dog—it only sticks with the original owner. As long as you’re the OG purchaser, you’re covered.
Limitations
This warranty is the ultimate safety net, but there are a few rules:
- It’s the only warranty we offer, meaning no implied warranties of merchantability or fitness for a particular purpose.
- We’re not liable for incidental or consequential damages—like the emotional trauma of a missed jump.
Cook Bros. Racing Crash Replacement Policy
BMX isn’t just a sport; it’s a lifestyle. And sometimes, that lifestyle involves a little carnage. For those moments when you go all-in and your components don’t come out intact, we offer the Cook Bros. Racing Crash Replacement Policy. Think of it as our way of saying, “Stuff happens, we’ve got you.”
What’s Covered?
- Crash Replacement: If a Cook Bros. component gets destroyed in a wipeout, you can replace it at a sweet discount of 50% off the original MSRP.
Eligibility Requirements
- Original Purchase: The component must have been bought from an authorized Cook Bros. dealer or directly from us. (No shady black-market BMX parts, please.)
- Proof of Purchase: You’ll need a receipt—so dig through that “important papers” drawer.
- Damage Description: Email info@cookbrosbmx.com with a quick summary of the damage and how it happened. Bonus: We love dramatic crash tales.
Replacement Process
- Initial Contact: Email us with your proof of purchase and details about the damage.
- Inspection: We may ask for the broken part back. Shipping it to us is on you, but the replacement discount makes up for it.
- Discounted Replacement: If everything checks out, we’ll hook you up with a replacement at 50% off the original price (excludes promotions).
Additional Terms
- Model Availability: If your original component is no longer made, we’ll replace it with something similar.
- Limitations: Damage that’s purely cosmetic or intentionally caused isn’t covered. This policy is a one-time deal: within two years for frames and one year for other components.
- Returns: The damaged component must be sent back to us. (We promise not to laugh… much.)
“With great power comes great responsibility”
- Voltaire